Documents on Smart Meters and Accessories

We have collected the documents below from various sources and hope you find them useful.

The most common request we get is how to take meter readings from your smart meter, the documents below can help with that; just search for your meter model number or the supplier that installed your meter originally.

Hint: When looking at an electricity smart meter it can be confusing to see two model numbers. In fact the communications hub module is placed on top of the electricity meter so you can see a model number on the top for the communications hub and a model number on the bottom for the electricity meter.

The list covers a range of document types including:

  • User Instructions
  • User Manuals
  • Technical Specifications
  • Brief Guides
  • Sales Literature.

If you would like any new and suitable documents added, please email them to our team at documents@smartme.co.uk. Thanks.

Company Takeovers - Some meter manufacturer's names have changed due to company takeovers which could be confusing when you are looking for help with your meter. Here are the changes:

  • Honeywell acquired Elster on 6 January 2016
  • Aclara acquired GE Grid Solutions Electricity Meter Business on 21 December 2015.


Click on any row of the document list below to open a document.

Please note that the search is against the index and not the contents of the documents.


Document List


Company Description Mfr. Model Doc Reference Date
Retrieving Data
Advert for Shell Energy
Advert for Energylinx